Policies

• 1 – QUALITY POLICY

Our goal is to meet customer needs and expectations with the innovations of the screen technology world.

To achieve this goal:

To provide services in compliance with national and international legal requirements and regulations in all our activities,
To meet customer needs and expectations in a timely and complete manner, to measure our customers’ perceptions and expectations at regular intervals, and to increase customer satisfaction and service quality with a continuous quality improvement approach within the scope of our resources,
To improve the knowledge and skills of our employees through training, to increase their technical and behavioral competencies, and to take activities to encourage the innovative and creative approaches of our employees,
To ensure the continuity and up-to-dateness of quality at every stage of service delivery by following technological developments,
To have a mutually and continuously learning organization with the contributions of all relevant parties; our suppliers, business partners, customers and employees,
To implement risk-based quality management at every stage of our activities and to eliminate negative situations that may be encountered for our customers, suppliers, employees and our organization by taking precautions against the identified risks,
To achieve the quality management system objectives; Our Quality Policy is to define process performance criteria by considering customer requirements and to evaluate them regularly to increase efficiency, using these criteria as a path to achieving our goals.

2 – INFORMATION POLICY

The primary purpose of NOWOX Co. (“NOWOX” or “the Company”) Disclosure Policy is to ensure that shareholders and stakeholders are provided with timely, accurate, complete, and understandable information; and to define the principles of written and oral communication. This disclosure policy has been developed based on the Turkish Commercial Code (“TCC”), other legal regulations, and Corporate Governance Principles.

The Corporate Governance Committee, appointed by the Board of Directors, is responsible for the creation, development, and monitoring of the Disclosure Policy.

Our Company utilizes the following methods and tools in implementing its public disclosure and information policy:

i) Information to Shareholders:

Our Ordinary General Meetings are held annually within the legal timeframes, and the necessary information for shareholders to participate in the General Meeting, as well as announcements regarding capital increases and dividend payments, are made through the Turkish Trade Registry Gazette, as well as via post and e-mail. The Company’s financial statements and footnotes prepared in accordance with Turkish Accounting Standards (“TAS”), Turkish Financial Reporting Standards (“TFRS”) – along with the compliance opinion received from the Audit and Risk Committee – and independent audit reports are disclosed to shareholders in accordance with the regulations of the Turkish Commercial Code. Our activity reports and all necessary information and documents within the framework of legal regulations are accessible to shareholders. The activity report approved by the Board of Directors is made public in Turkish and English via the website. All opinions, information requests, and meeting requests from shareholders are evaluated by the “Shareholder Relations Unit”. ii) Information provided through the Corporate Website:

Detailed information, current and historical data regarding the Company are provided on the website at www.nowoxled.com within the scope of Corporate Governance Principles. The key topics that can be followed on the website can be summarized as follows:

Mission, Vision and Values
Information on Corporate Governance
Trade Registry Information
Company Ownership Structure
Corporate Governance Policies
Our Code of Ethics
Press Releases
Information on Corporate Social Responsibility Activities
Information on the Field of Activity and Products
iii) Information through the Press and Monitoring of News in the Press

Press releases are prepared and/or press conferences are held regarding the Company’s operating results, performance, other developments during the period, and future plans, including year-end operating results. These activities through the press and the fulfillment of information requests from the press are carried out by the Corporate Communications Coordination Office. The published press releases are kept up-to-date on the website. A spokesperson to represent the Company in all information communication channels, including the press, is appointed by the CEO. – All news about the company appearing in local, national, or international media outlets, including TV, print media, internet, and radio, is monitored by the Corporate Communications Coordination Office. Senior management is also provided with this information. If any news about the company is found to be inaccurate, the matter is reviewed in conjunction with the CEO. iv) Information to other stakeholders:

When it becomes necessary to disclose information not previously made public in response to questions from shareholders or stakeholders, a group consisting of the CEO, the Head of Shareholder Relations, and the Corporate Communications Coordinator, under the coordination of the Corporate Governance Committee, will address the issue and evaluate it within the scope of the Information Policy. Requests and questions received by the NOWOX Helpline from customers, suppliers, and consumers via telephone, email, fax, etc., will be responded to within 24 hours at the latest. If resolving the issue requires more time, the applicant will be informed at every stage of the process. The resolution time is considered a performance criterion for the relevant manager.

3 – ENERGY AND ENVIRONMENTAL POLICY

We see natural resources such as soil, water and air as trusts of nature; It continues its work with the principle of “giving back to nature what it takes from nature”.

In this context, it has undertaken to review and continuously improve its environmental and energy performance and practices, to guarantee the provision of the necessary resources to achieve its goals and objectives, to comply with all international and national compliance obligations that concern the company, as well as to determine the environmental factors of its activities and products and to establish goals, targets and programs related to these factors.

Based on these commitments, NOWOX Technology Ltd. Ltd.;

To ensure that the necessary information, documents and resources are available and accessible to achieve energy and environmental targets,
To increase the awareness of its stakeholders about energy use and its effects and the protection of the environment and to meet their expectations,
To contribute to the protection of the environment against global warming and other destructive effects,
To implement a systematic waste management system in order to minimize waste, to prevent pollution at its source and to reduce its negative effects on the environment,
Purchasing energy efficient products and services,
Ensuring the use of renewable / alternative energy sources,
To carry out studies to provide heat and electricity needs from their own waste.
To keep environmental factors related to the brands, processes and activities to be worked with in the future under control and to minimize their effects,
Responsible for reducing packaging use and waste, ensuring recyclability and reuse
4- HUMAN RESOURCES POLICY

Our Human Resources vision; To establish a family of good people, good citizens who have reached a high level of consciousness and responsibility, good milkmen who have specialized and mastered their job, who have adopted the mission of spreading the goodness and abundance of milk, and even reached the level of passion, and to make NOWOX a strong employee brand whose mission is respected.

Recruitment Policy

Our recruitment policy is to bring potential and talented human resources to our company by using tools and techniques that will provide equal opportunities to candidates and enable them to be employed in the most appropriate way.

In this context, depending on the nature of the relevant position; The candidates we reach from various sources are also included in the evaluation processes determined according to the position. In addition to interviews, our evaluation process includes personality analysis, English and general aptitude tests, and case studies according to the levels and needs of the positions.

Orientation Policy

Our orientation process aims to ensure that our new employees adopt NOWOX values and are ready to start their duties. During this process, our employees are informed about NOWOX vision, mission, values ​​and way of doing business and receive all the technical training necessary for their duties.

Performance Management Policy

A target and competency-based performance management system is applied to direct our employees to common goals, increase efficiency and reward achievements. Performance-based succession planning and career scenarios are created. Remuneration and benefit processes are managed.

Education Policy

We see the training of our employees as an important element of the development of our company and we constantly invest in our human resources. Our training policy is to support our employees with need-based training to enable them to continue their duties with high motivation and performance.

With this approach, our employees are provided with personal development training and technical training to develop job/position-specific expertise and ways of doing business.

Career Management Policy

The basis of our career policy; To support the sustainability of our institution and to prepare our employees for their future roles. In our organization, our employees are given priority in career opportunities and their development is monitored with this approach.

Reward Policy

In order to ensure that our employees are participatory, to encourage creative and innovative ideas that make a difference, and to celebrate successes together, ideas that add value to our company are rewarded within the suggestion system.

Equal Opportunity Policy

Equal opportunity is the basis of our code of ethics, human resources policies and practices. In our company, gender, ethnicity, etc. No discrimination is strictly accepted. No employee can propagate his religious or political views at work, nor can he prioritize these views in his decisions. In the face of problems such as gender inequality, mobbing and sexual harassment in our workplaces, all our employees can report to the Ethics Committee without revealing their identities.

Ethical Principles Compliance Policy

All our employees are obliged to comply with our ethical rules. Within the scope of the orientation program applied to our employees when they start work; our ethical principles, what we can do to support compliance with ethical rules within the company, ethics committee